Especially in the Health and Human Services market, “productivity” can be a four-letter word. But this does not have to be the case with the right strategies and communication. All for-profit or not-for-profit organizations must cover costs and provide meaningful benefits to hire and retain staff. Clinical productivity implies the number of monthly billable hours a therapist completes, which can impact the organization's growth. Some providers may have trouble discussing and agreeing on clinical productivity, but it's a crucial conversation. It takes a specific amount of dollars to run an organization, with many insurance approvals, documents, and state licensing requirements for staff members that must be completed before you can get paid. When considering clinical productivity, many factors come into [...]
If you’ve been anywhere near the healthcare industry (or anywhere as of late), you’ve heard about the massive potential of artificial intelligence (AI). Although it’s been a source of fascination for scientists and innovators for decades, it’s finally entered the mainstream thanks to advancing technology and an explosion in digital health investment. As technology evolves at an increasing speed, you might feel overwhelmed trying to keep up with the conversation. Here we will cover some basic terms of AI that are key to holding your own. With this terminology, you will be on your way to understanding what AI is and how it works. To start, if you’ve ever read anything about AI, whether it be in a research paper [...]
The technology for mental health, substance use treatment, and the I/DD support market continues to expand. For me, it’s been hard to keep drinking from the technology firehose. There is so much to follow and stay up-to-date on! Maybe you don’t have enough time to review all the latest and greatest technology for our market. If that applies to you, I’ve provided a group of technologies that, in my opinion, could help provider organizations boost care quality in 2023 and beyond. First things first! It’s hard to discuss any technology without discussing the changes in federal legislation over the years. The central theme has been that patients need access to their information, and technology providers must seamlessly share data between [...]
Your most important meetings every day are with current and potential clients. This is your chance to connect and understand their needs, wants, and where they aim to go as individuals and as an organization. Leaders at all levels need to put the necessary effort into having productive conversations. Often staff will show up unprepared, late, and without an agenda. The worst thing they can do is not give themselves enough time to review the data they’ve received that will help them have a successful meeting. Almost every encounter with a current or potential client should start well before the meeting. I was fortunate enough to learn the core process from leaders years ago and have added to that process [...]
By Ted Wright|2023-02-09T16:49:28-06:00January 12th, 2023|Categories: Sales and Marketing|Comments Off on How to Knock Every B2B Meeting Out of the Park!
For substance abuse and mental health treatment providers, a new Electronic Health Record (EHR) system is a big commitment. Implementing it requires significant investments of both time and money, with a lot of pressure to get it right. Your EHR is critical to your organization’s success. How you use your EHR is equally crucial as which EHR. The electronic health record will be the backbone of your organization. It can provide insightful information regarding your organization and patient outcomes if used correctly. Standard productivity tools like Microsoft Word and Excel have expanded our capabilities and dramatically lowered the friction of presenting and sharing information. But like many technologies, you usually use around 20 percent of the available features. That may [...]
The for-profit substance abuse market is changing, and providers need to be prepared. From value-based reimbursement to multiple-payer clinical outcome requirements, you need to be able to collect, analyze, and report accurate data to stay compliant and receive the greatest reimbursements owed. The right EHR can help you navigate many of these changes. But how do you know that you are choosing the right EHR? If you’ve already invested in an EHR system, how can you make sure you’re using it effectively? Here’s what to keep in mind. Start with the basics Buying an EHR is a lot like buying a house. When you’re shopping for a house, you can assume it will have a few basic features. For example, [...]
By Ted Wright|2022-12-20T12:57:31-06:00December 6th, 2022|Categories: Tech Procurement|Comments Off on Prepare for Substance Abuse Treatment Changes With the Right EHR Solution